Return Policy

Return Eligibility

• Return requests must be initiated within 30 days of delivery.
• Items must be unused, uninstalled and in original manufacturer packaging with included materials.
• A valid GPD order number is required.

Electrical & Electronic Parts

Electrical and electronic components must be uninstalled, untested and unused. Once installed, connected, energized or used for diagnostic testing, they are not returnable unless applicable law requires otherwise.

Non-Returnable

• Installed, used or altered parts
• Tested electrical/electronic components
• Items missing original manufacturer packaging or components
• Special-order or Final Sale items identified as non-returnable

Return Process

1. Contact us with order number, part number and reason.
2. Wait for authorization/instructions.
3. Protect the manufacturer package inside a shipping carton.
4. Returned items are inspected before refund approval.

Refunds

Approved refunds are issued to the original payment method after inspection. Processing time after submission depends on the payment provider.

Damaged or Incorrect Shipments

If an order arrives damaged, or the item received does not match the item ordered, contact us promptly and include photographs of the shipping carton, manufacturer packaging, shipping label and item.

Exchanges

We do not process direct exchanges. Return an eligible item and place a new order for the required part.